We truly hope that you are completely satisfied with each and every item you purchase from our online store.  But in event you are not, we will do our best to make you happy.  Merchandise must be returned within 30 days from the date of purchase, in its original condition along with all original tags attached.  Any damages caused during the courier process is not a valid reason to return or exchange an item.  Buyer is responsible for all applicable shipping costs in all situations.

Returns: If you would like to return a product for credit back to your credit card, there's no need to call.  Simply package the item and ship it back to us.  Please include your name, order number, and email address.  However, there will be a $5 restocking fee per order.  We will credit your card promptly, usually within 48 hours of receiving your return. 

On credits, we will credit back to your card for the amount of the merchandise only, less the restocking fee of $5 per order and less all original shipping & handling costs.  Please note that the item(s) must be in its original condition with all original tags attached. 

Note: Customers are responsible for shipping costs on all and any returns!

Exchanges: You can exchange your product for a different size or style so long as it is within the 30 day grace period and the merchandise is in its original condition along with all tags still attached.  Keep in mind, we do sell out of items occasionally, and sometimes we may not have the size that you are looking for.  Email or call us, and we can tell you if we have what you are looking for, and we will place it on hold for you.  You can either pick up the item to purchase from our store location or we can ship it out to you directly.  Items on hold will be restocked to our warehouse after 48 hours. 

On exchanges, we will send out the replacement item(s) and charge your card for our additional cost to ship your item(s).  

Note: Customers are responsible for shipping costs on all and any exchanges both ways!  There will be an additional shipping & handling charge of $5 to ship out the exchange product irregardless of reason, and the exchange will be shipped out USPS First Class or Parcel Post.

Holiday Gifts:  We are aware that a lot of people like to get an early start on their holiday shopping, so please be assured there will be no problem exchanging your holiday gifts.  We allow gifts purchased after November 20th to be exchanged up until January 15th.  Please note all exchanges must be in new, unworn condition with original tags still attached. 

*Apparel is very susceptible to damage from cigarette smoke and other odors. We cannot accept returns or exchanges which have a noticeable odor of any kind, as those items are no longer in original condition. Items sent to us with a noticeable odor will be returned to the sender, and no return or exchange will be issued.